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MFA

Multi-factor authentication (MFA) adds an extra layer of security to your account by requiring a second form of verification in addition to your password when logging in. oryelle currently supports TOTP MFA.

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If your organization enforces MFA, you will be required to use MFA at all times.

Enabling MFA

Scenario 1: Your organization enforces MFA:

When your organization enforces MFA, you will be automatically prompted to set it up during your first login. Simply follow the on-screen instructions to complete the setup process.

Scenario 2: Your organization does not enforce MFA:

  1. Log in to oryelle
  2. Navigate to Settings
  3. In the User Details section, click "Enable Multi-factor Authentication"
  4. Enter your password when prompted
  5. Follow the on-screen instructions to complete MFA setup:
    • Scan the QR code with your authenticator app or click the button on supported devices
    • Enter the verification code to confirm setup

Disabling MFA

Scenario 1: Your organization enforces MFA:

While you can temporarily disable MFA through Settings following the same steps as Scenario 2 below, please note that you will be required to re-enable it upon your next login due to organizational policy.

Scenario 2: Your organization does not enforce MFA:

  1. Log in to oryelle
  2. Navigate to Settings
  3. Click "Disable Multi-factor Authentication"
  4. Verify your identity by entering both your password and current MFA code

Once completed, MFA will be disabled and you will be logged out for security purposes.

Changing MFA

To change your MFA configuration (for example, to use a different authenticator app):

  1. First disable your current MFA setup (see "Disabling MFA" above)
  2. Then enable MFA again with your new configuration (see "Enabling MFA" above)

Lost Access

If you lose access to your authenticator device:

  1. Contact your organization's administrator
  2. They can help reset your MFA configuration

Do not contact the oryelle team, as we will not be able to help you!